Hoarding Clean Up Service Newcastle Upon Tyne

🏠 Case Study: Hoarding House Clean-Up in Newcastle upon Tyne

Service Provided By: Extreme Clean Team
Project Duration: 5 Days
Property Type: 3-Bedroom Terraced House
Location: Heaton, Newcastle upon Tyne

🔍 Project Overview

A long-term resident of a family home in Newcastle had developed severe hoarding tendencies, leading to:

• Blocked exits and windows
• Unusable kitchen and bathroom
• Major fire and health hazards
• Emotional and social isolation

Concerned family members contacted the Extreme Clean Team to carry out a full professional clean-up with sensitivity, speed, and respect.

🧠 Initial Assessment

🧩 Key Challenges Identified:

• Extreme Clutter: Hallways and rooms blocked floor-to-ceiling
• Hygiene Issues: Mold, expired food, rodent droppings
• Emotional Sensitivity: Deep sentimental attachment to items
• Access & Safety Risks: Structural issues and ventilation blockages

📋 Our Approach:

• Free on-site consultation with client and family
• Comprehensive risk assessment and tailored clean-up plan
• Psychological support options offered (client declined therapist but accepted slower-paced cleanup)

🛠️ Step-by-Step Process

1. Preparation & Safety Measures

• Full PPE (hazmat suits, respirators, gloves) for all team members
• Electrical and gas supply checked before cleanup
• Fire exits cleared as a first priority

2. Sorting & Decluttering

• System used:
  ✅ Keep | ♻️ Donate | ❌ Dispose
• Client included in daily decision-making
• Items of personal value (photos, heirlooms) carefully boxed and labeled
• 2 full skips removed over 3 days

3. Deep Cleaning & Decontamination

• Biohazard waste safely removed
• Industrial disinfectants and fogging used to eliminate bacteria and odors
• Mold remediation carried out in bathroom and utility area
• Air purifiers installed temporarily to improve indoor air quality

4. Organisation & Space Restoration

• Rooms restored to functional use:
  • Kitchen: Cleaned, sanitized, and fully operational
  • Living Room: Cleared, reorganized, and safe for guests
  • Bathroom: Decontaminated and accessible
• Storage bins and labeling system introduced for future organization
• Furniture cleaned and repositioned

5. Aftercare & Ongoing Support

• Provided a 30-day maintenance guide with weekly tasks
• Scheduled follow-up calls at 1 week, 1 month, and 3 months
• Client assigned a personal point of contact for ongoing advice

💡 Results & Outcomes